Vanshika

Currently leading the design of advanced enterprise business AI applications and end-to-end solutions, solving complex use-cases at scale for Microsoft.

• Directing the conceptualization and design of enterprise AI applications, ensuring scalable solutions for complex business challenges.
• Integrating human-centered design principles into cutting-edge AI product development through collaborative, cross-functional efforts.
• Shaping the future of enterprise software by defining end-to-end user experiences for mission-critical business processes.

Designed and optimized Cloud ERP UX solutions for Digital Supply Chain under SAP PLM, advocating for user research and developing business AI concepts in collaboration with global cross-functional teams.

• Redesigned and revamped the UX of the Status Management application, significantly increasing its System Usability Scale (SUS) score from 40 to 80.
• Led end-to-end UX design for multiple Enterprise Product Development solutions (Configuration, Change, Status Management) within the SAP suite, impacting Fortune 500 companies worldwide.
• Developed and standardized a new UX flow and pattern for translating user text across Digital Supply Chain (DSC) solutions, enhancing consistency and user experience.
• Conceptualized and designed AI use-cases and comprehensive guidelines for Business AI, presenting recommendations directly to the SAP Board.
• Conducted extensive user research and design thinking workshops, leading prototyping, wireframing, and usability testing to validate high-fidelity Figma mockups for development handoffs.

Managed diverse UX projects in banking and education, overseeing the entire design process from research to creation, and collaborating directly with clients to build comprehensive user-centric design systems.

• Developed and implemented an entire user-centric design system from scratch for a pan-African bank, enhancing digital product consistency and user experience.
• Conducted in-depth secondary research, UX reviews, and workshops to identify and resolve key user experience issues across multiple client projects.
• Designed and facilitated user testing kits, wireframes, and workflows, guiding projects through all design stages from ideation to successful creation.

Conducted comprehensive qualitative research and information synthesis on millennial financial behaviors during the 2020 global pandemic, contributing key insights from ideation to outcome.

• Spearheaded a research study on the financial behaviors of millennials during the 2020 global pandemic, delivering actionable insights and outcomes.
• Collaborated on multiple internal projects, applying qualitative research and information synthesis techniques to generate critical insights.
• Managed all stages of research projects from ideation and data collection to synthesis and final outcome delivery.

Provided pro-bono consulting and mentorship through SAP's CSR initiatives, supporting social impact projects globally.

• Mentored social sabbatical engagement initiatives, leveraging design expertise to support non-profit organizations through SAP's Moving Worlds program.
• Contributed strategic design insights to various CSR projects, enhancing their impact and sustainability.

Led the ACM SIGCHI student chapter, a multidisciplinary group focused on Human Computer Interaction, organizing seminars and fostering networking opportunities.

• Chaired a multidisciplinary student body, driving monographic studies in Human-Computer Interaction (HCI) and applying design principles to real-world challenges.
• Organized seminars, lectures, and learning forums, expanding networking opportunities for peers and experts across the computing spectrum.
• Facilitated collaborations on research projects and paper writing, fostering knowledge exchange within India and globally.

Volunteered with Shelter in Plays, contributing to design initiatives focused on creating innovative solutions within the program.

• Supported design-focused initiatives, applying creative problem-solving to projects aimed at enhancing shelter and play environments.

Volunteered at Echoes of Earth, supporting event operations and environmental initiatives.

• Contributed to the successful execution of event operations and environmental awareness programs at Echoes of Earth festival.

Assisted in the efficient operation of the India HCI conference, promoting human-computer interaction development among professionals and students.

• Ensured the smooth execution of the India HCI conference, managing tasks from WiFi support to mediating keynote talks and paper sessions.
• Supported the promotion of human-computer interaction development, facilitating discussions among professionals, researchers, and students.

A project questioning concepts of embodied interactions, the overlap of physical and digital spaces, and the implications of future technology on human behavior and bodily practice, exploring the human role in digital decision-making.

Recognized as a top-nominated designer for driving significant impact in the SAP Cloud ERP domain during Q1 2024.

Received for contributions as a Pro Bono Consultant through SAP's Corporate Social Responsibility initiatives.

Authored a publication exploring the redefinition of usability metrics for enterprise cloud solutions, moving beyond traditional SUS scores.

Presented insights on pro-bono consulting experiences at SAP Design Talks, sharing perspectives on open minds in design.

Delivered a presentation on the impact of inclusion on design at the global SAP Accessibility Summit.